Terms and Conditions
Last updated: 10/03/2026
1. Company Information
This website is operated by Elias Prodromou & Sons LTD, a private limited company registered in the Republic of Cyprus.
Company Name: Elias Prodromou & Sons LTD
Registration Number: HE302316
Registered Address: Galinis 11, Aglantzia, 2103, Nicosia, Cyprus
Telephone: +357 22337593 / +357 99686356
Email: info@prodromoumedical.com
Website: https://prodromoumedical.com
2. Acceptance of Terms
By accessing or using this website, including placing an order through it, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you should not use this website.
3. Use of the Website
Users agree to use this website only for lawful purposes.
Users must not:
· attempt to gain unauthorized access to the website or its systems
· interfere with the website’s operation or security
· copy or reproduce website content without permission
· use the website for unlawful or fraudulent activities
The Company reserves the right to restrict or terminate access to the website if misuse is detected.
4. Product Information
We make every reasonable effort to ensure that product descriptions, specifications, and information presented on the website are accurate.
However:
· product images may be illustrative and may differ slightly from the actual product
· product specifications may change without prior notice
· product availability may change at any time
5. Orders
Placing an order through the website does not automatically mean that the order has been accepted.
After submitting an order, customers will receive an email confirming that the order has been received. This confirmation does not constitute final acceptance of the order.
The Company reserves the right to cancel or refuse an order in cases such as:
· product unavailability
· pricing errors
· suspected fraudulent activity
If an order cannot be fulfilled, the customer will be informed as soon as possible.
6. Pricing
All prices displayed on the website are subject to change without prior notice.
Although we make every effort to ensure that prices are correct, errors may occasionally occur. In the event of a pricing error, the Company reserves the right to cancel the order and inform the customer accordingly.
7. Payment Methods
Payments for purchases made through the website may be completed using the following methods:
· credit or debit card
· secure online payment through Stripe
· bank transfer
Orders may be processed once payment has been successfully confirmed, where applicable.
8. Shipping and Delivery
Shipping and delivery conditions are described in our Shipping Policy, which forms part of these Terms and Conditions.
Customers are encouraged to review the Shipping Policy for detailed information regarding delivery methods, shipping costs, and estimated delivery times.
9. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms and Conditions.
Customers should review the Return Policy for information regarding eligibility and return procedures.
10. Medical Disclaimer
The information provided on this website is intended for general informational purposes only.
The products offered are not intended to replace professional medical advice, diagnosis, or treatment. Customers should consult a qualified healthcare professional when appropriate.
11. Product Use Responsibility
Customers are responsible for using products in accordance with the manufacturer’s instructions and intended use.
The Company shall not be responsible for damages resulting from misuse, improper use, or failure to follow product instructions.
12. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through this website.
13. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of Elias Prodromou & Sons LTD.
This content may not be copied, reproduced, distributed, or used without prior written permission from the Company.
Unauthorized use of website content may result in legal action.
14. Product Availability
Product availability may change without prior notice.
Some products may be indicated as “on demand” or “not available right now”, meaning they are not immediately available for shipment. In such cases, customers will be contacted regarding the expected delivery time.
15. Changes to These Terms
The Company reserves the right to update or modify these Terms and Conditions at any time.
Any changes will be published on this page and will take effect from the date of publication.
16. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Cyprus, together with applicable European Union legislation.